Listen to WASH Information from Three African Countries

Category : 3-2-1 On Demand Messaging

For World Water Week, we have gathered a few of the Water, Sanitation, and Hygiene (WASH) messages available on our 3‑2‑1 Service. These messages and more life-enhancing information are made available by our telecom partners for free on any kind of mobile phone.

Listen to the messages, recorded by native speakers, and read the English subtitles.


The Service will launch in Botswana later this year on Orange Botswana, where it will be promoted as the 1‑2‑4 Service (with the short code 124 rather than 321).

The WASH messages for Botswana were developed with the Botswana Ministry of Health and Chemonics International through the USAID Southern African Regional Environmental Program (SAREP).

Importance of Handwashing

Language: Setswana. The messages will also be available in English.


In Ghana the WASH messages for were developed with Global Alliance for Improved Nutrition (GAIN), Grameen Foundation, GSMA, and UNICEF. Our partner in Ghana is the Vodafone Ghana Foundation, and the messages are made available for free to subscribers of Vodafone Ghana.

Why it’s Important to Wash Your Hands

Language: English. Also available in Ewe, Ga, Hausa, and Twi.

When and How to Properly Wash Your Hands

Language: English. Also available in Ewe, Ga, Hausa, and Twi.


The 3‑2‑1 Service has been available for the longest in Madagascar, and currently has nearly 20 different WASH messages, developed through partners including: Catholic Relief Services, Conservation International, Grand Challenges Canada, ICPM Madagascar, Madagascar National Parks, Missouri Botanical Garden, UNICEF, USAID, and WaterAid, with the full participation of the Madagascar Ministry of Water, Sanitation and Hygiene.

Our telecommunications partner is Airtel Madagascar, which provides the service for free to its subscribers.

Unsafe Water and Its Consequences on Health

Language: Malagasy

What to Do to Prevent and Treat Waterborne Diseases

Language: Malagasy

What to do with household water

Language: Malagasy

Featured Image: “Handwashing Day” by UNAMID Photo (CC BY-NC-ND 2.0)